Fiona Armstrong

For the last 20 years Fiona has pioneered service transformation in Governments worldwide. She is committed to developing and delivering human-centred strategies that explore how digital can transform services and organisations to create better outcomes. Her work in transforming sensitive and social services has been recognised by several international awards including 2018 and 2020 Good Design Awards.

Presenting at UX Australia 2022:
How to design services in sensitive areas