Fiona Smith

Fiona is a born facilitator, leveraging her considerable experience, warmth and good humour to ensure every workshop she runs is engaging and enjoyable. Intuitive and data-driven, Fiona is also both a strategist and a creative thinker. She has held senior roles as a designer and creative director in studios in the US and Australia.

Her experience spans research, service design and strategic design across government, education and business sectors, with particular focus on understanding people’s motivations and barriers to behaviour change and using storytelling for impact.