Jennifer Romano

Jen is a Staff UX Researcher and Manager at Google, an instructor at UC Berkeley Extension, an instructor at the University of Maryland, and a UXR Coach. She specializes in efficient applications of research methods to ensure scientific rigor is not compromised while working fast to gain actionable results. Jen’s research specialties include usability, eye tracking, survey design, experimental design, and cognitive aging. Jen is an established expert in the field – she teaches graduate-level classes, trains UX professionals, and coaches people who are entering the field. She is co-author/editor of Modern Socio-Technical Perspectives on Privacy (2022), co-author of Usability Testing for Survey Research (2017) and co-author/editor of Eye Tracking in User Experience Design (2014). She has held UX positions in both industry (Facebook, Instagram, Bridgewater Associates, Principles by Ray Dalio, Fors Marsh Group) and government (US Census Bureau), and has worked as an independent consultant as well.

Presenting at UX Australia 2022:
Scaling UX Culture