Better Onboarding
When new users arrive at your product, their onboarding experience is the process that welcomes and guides them towards lasting success. But in a team’s quest to address their worries about meeting short-term metrics and feature awareness, onboarding often gets condensed into just a one time, frontloaded flow, missing out on its longer potential. In this talk, you’ll get an overview of what it takes to design a better onboarding experience through guided interaction. We’ll cover how onboarding fits into the user journey, why guiding users through interaction is a more effective strategy than relying on passive instruction, and how designing for new users connects to designing a better product overall.
Keen to see Krystal present? Register a ticket now!