Keith Instone
Keith Instone is a user experience consultant based in Ohio, USA, who helps organizations start, grow, and mature their user experience practice through apprenticeship, coaching, and mentoring. Keith has been active in the user experience community since the 1990s, involved in efforts like World Usability Day, UXnet, and 24 Hours of UX. His 30-year career has spanned roughly equal time in academia (HCI research), industry (IBM), and consulting.