Chloe Hampton

Chloe is also a Senior Experience Design Manager at PwC’s Customer and Experience Centre. She has nearly 15 years experience in digital across consultancy and industry leading multi-disciplinary teams to developing products and services. Chloe has a master’s in management and information system and dual bachelors in economic and international business. She is trained in trauma-informed care and is passionate about giving a voice to those that would otherwise be overlooked. Chloe practices resilience having had a traumatic life herself and showcases how lived experience can be an asset to designers. She has designed services for survivors of childhood sexual abuse, worked with parents who experienced stillbirths, advocated against domestic violence, mentored sexual abuse victims, and most recently joined PwC’s effort to end homelessness.

Presenting at UX Australia 2019:
Designing WITH, not for, vulnerable customers