Sarah Heimeier

Sarah Heimeier is an award-winning Service Design Leader with almost a decade of industry experience. She has led major transformation projects for some of Australia’s largest financial institutions and leading FinTechs, has spoken at UX Australia's Design Research conference, and won three Good Design awards.   

Sarah is passionate about the interplay of strategy, research, and service design and is at the forefront of the latest design methods. She’s currently Service Design Lead at Prospa, designing and delivering the company's vision. Sarah has an Honours in Industrial Design and has completed the altMBA. With a love of learning, she's always looking for new things to pursue, such as improvisation, stand-up comedy and watercolour painting.