The good kind of wrong: how solid research destroys your foolish assumptions (10-minute talk)
Often the most obvious assumptions about users turn out to be wrong. This talk uses a case-study to consider how a brief but comprehensive research phase helped challenge obvious-seeming business – and designer – assumptions about the needs of students.
Stuart Partridge is a Senior User Experience Designer from Melbourne. He’s spent the last twelve years championing the needs of the user to commercial and academic audiences. He feels he’s making some headway.
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Download: The good kind of wrong: how solid research destroys your foolish assumptions (mp3 audio file)
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